Product Care & Maintenance
Proper care can help maintain the appearance, condition, and normal operation of your products.
Because materials, electronic components, construction, and intended uses vary between products, care requirements may also differ. Always follow any product-specific care or maintenance instructions when available.
General care guidance is intended to support routine maintenance. Where a product includes specific cleaning, charging, storage, or maintenance instructions, those instructions should be followed.
Regular Cleaning
Routine cleaning can help prevent dust, debris, moisture, and residue from building up on product surfaces and components.
- Disconnect electronic products from power when appropriate before cleaning.
- Use a soft, clean, dry cloth for general surface cleaning.
- If suitable for the product, use a slightly damp cloth when more thorough cleaning is required.
- Avoid allowing water or other liquids to enter ports, openings, connectors, or electronic components.
- Do not immerse electronic products in water unless they are specifically designed and identified for that purpose.
- Avoid abrasive cleaning tools or harsh chemicals that may damage surfaces or components.
Allow the product to dry completely before reconnecting it to a power source or using it again.
Electronic Components & Connections
Ports, plugs, charging points, connectors, and other electronic components should be kept reasonably clean, dry, and free from debris.
If a connector does not fit normally, confirm compatibility before attempting to connect it again. Do not force a connection into place.
Battery-Powered Products
Rechargeable and replaceable batteries require appropriate handling, charging, and storage practices.
- Follow the charging instructions provided with the product.
- Use compatible charging equipment where applicable.
- Avoid exposing batteries to excessive heat, moisture, fire, or physical damage.
- Do not use batteries that appear swollen, leaking, damaged, or deformed.
- If the product will not be used for an extended period, follow any applicable storage recommendations provided with it.
Battery performance and operating time may naturally vary depending on usage, settings, battery age, environmental conditions, and charging habits.
Cables & Accessories
Cables, removable components, adapters, and smaller accessories can benefit from careful handling and organized storage.
- Avoid tightly folding, pulling, crushing, or repeatedly bending cables.
- Coil wired accessories loosely when storing them where possible.
- Avoid placing heavy objects on cables or small accessories.
- Keep adapters, removable components, and connectors together in a clean and secure location.
Proper Storage
Appropriate storage can help protect products from unnecessary wear, moisture, pressure, and environmental exposure when they are not in use.
- Disconnect the product from power where appropriate for long-term storage.
- Keep small components organized to help prevent loss or damage.
- Where practical, retain the original packaging or use suitable protective storage for delicate products.
Check Products Periodically
Products that are used regularly should be checked from time to time for signs of wear, looseness, or visible damage.
If you notice damage that may affect normal or safe operation, discontinue use until the issue has been appropriately addressed.
Avoid Unnecessary Modification
Do not use unsuitable replacement parts, modify electrical connections, or alter a product in ways that are not described in the applicable instructions.
Using incompatible components or making unauthorized modifications may affect product performance, condition, or normal operation.
Product-Specific Care
These recommendations are intended as general product care guidance.
Some products may require different cleaning methods, storage conditions, charging procedures, or maintenance depending on their materials, construction, and intended use.
Where product-specific instructions are available, those instructions should be followed in addition to the general guidance provided on this page.