Shipping Policy
Processing & Delivery
All orders are typically processed and shipped within 5 business days after an order is placed.
Once your order has been shipped, the estimated delivery time is 10–20 business days, depending on your destination, local carrier services, and customs processing (if applicable).
Delivery times are estimates only and may be affected by factors beyond our control, including customs inspections, severe weather, public holidays, or carrier-related delays.
Order Tracking
Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number.
You can track your shipment using the tracking number at 17TRACK .
Shipping Rates
Shipping costs are calculated at checkout based on your delivery destination, the items in your order, the selected shipping method, and any applicable promotional offers.
The final shipping cost will be displayed before you complete your purchase.
Any customs duties, taxes, or import fees imposed by your country or region are the responsibility of the customer unless otherwise stated.
Shipping Destinations
We currently ship to customers worldwide.
If we are unable to ship to your location due to carrier or logistics restrictions, our Customer Support team will contact you to discuss available options or issue a full refund if necessary.
If you have questions about shipping availability for your location, please contact our Customer Support team.
Our customer service contact information is also included in your Order Confirmation Email for easy reference whenever you need assistance.
Changing Your Shipping Address
If you need to change your shipping address, please contact our Customer Support team as soon as possible.
Address changes can only be requested before the applicable cutoff time on the same day the order is placed. Once an order has entered processing or has been shipped, we are unable to modify the shipping address.
Shipping to an Alternate Address
You may have your order shipped to an address different from your billing address.
Please ensure that all shipping information, including the recipient name, street address, city, postal code, and other applicable details, is accurate before completing your purchase.
Shipping Methods
Orders are processed and shipped during normal business days, Monday through Friday, excluding weekends and public holidays.
Orders placed on Saturdays, Sundays, or public holidays will begin processing on the next business day.
Depending on product availability, destination, and fulfillment arrangements, products may be dispatched from different fulfillment locations. As a result, items within the same order may occasionally be shipped separately.
We work with established international and local delivery carriers. The carrier used for your order may vary depending on your destination, product availability, and the available shipping service.